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What to Do After the Storm When Your Home Is Damaged | SERVPRO® of East Mecklenburg/Matthews

5/14/2021 (Permalink)

tornado forming in open cornfield The storm season is gearing up. SERVPRO of East Mecklenburg/Matthews are on call and ready to help you though any disaster.

It’s hard to think about your home being damaged by severe weather, but it happens to millions of Americans every year.

In places like Matthews, where strong spring and summer thunderstorms and tornadoes are always a risk, you need to know the first steps to take if your home suffers storm damage.

This type of damage isn’t always preventable, but there are things you can do afterward to make the recovery process easier for you and your family.

Our team members have years of experience dealing with storm damage and restoration, so we know the things homeowners can do to make the process easier.

Do This If Your Home Is Damaged During a Storm

Learn the steps you should take if your home is damaged by a storm now so that you can be prepared later if you ever need the information.

If you have natural gas, turn it off. This step is important because damaged natural gas lines and gas leaks are hazardous. You can potentially lessen the damage to your home, property and the surrounding areas by turning off your natural gas if your home is damaged.

If you can, open your windows and start running fans. This will help stop water damage from worsening during the cleanup process.

Use caution and follow emergency guidelines. Be sure you’re careful if you’re cleaning up the damage, and don’t enter areas the authorities have asked people to stay away from. Even if your home is damaged, you and your family must stay safe.

Document the damage. This is the type of information your insurance company will need to help you file a claim.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

How Our Cleaning Technology Makes a Difference for Your Business | SERVPRO® of East Mecklenburg/ Matthews

5/12/2021 (Permalink)

a SERVPRO employee in PPE gear spraying cleaner Our cleaning technology can help put business concerns at ease. If you need a deep cleaning contact SERVPRO of East Mecklenburg/Matthews.

Operating a business during a pandemic is a challenge. And it’s one that business owners here in Matthews are meeting with resilience.

Because we want to be a resource and support for business owners during this unprecedented time, we’ve pulled together tools and information you can use to keep your doors open.

Pandemic Resources You Can Use

The Mecklenburg County government has helpful resources for business owners and other residents to track the prevalence of COVID-19 in our county. You can find the latest information about Mecklenburg County here.

Business owners can also get information they can trust from the Small Business Administration. Their website includes information that can also help you deal with added pandemic stress. The SBA recommends setting realistic goals for the pandemic, among other things.

And of course, you want to know who to turn to if your in-person business needs a deep-cleaning after any type of exposure. Here in Matthews, you can call on SERVPRO for that help.

We have advanced technology that can be used to ensure your business is clean and ready for customers. Our technicians use an electrostatic sprayer.

How Our Electrostatic Sprayer Works

You may not have heard of an electrostatic sprayer or understand why having this powerful technology in our arsenal makes a difference. Let’s take a closer look at how it works.

Our sprayer charges the disinfectant we use with a positive charge. That allows the particles to make a 360-degree coating on objects. So we can use less product and still get a powerful result.

Additionally, our sprayer allows us to provide touchless disinfection services. That means you can rest assured nothing else is introduced into your business while we’re cleaning the space.

We’re here to help you at any time if your business needs powerful touchless disinfection services. We’re here early mornings, nights and weekends if you need us. Don’t wait to call.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Be Prepared for Flash Flood Risks | SERVPRO® of East Mecklenburg/Matthews

5/10/2021 (Permalink)

dark clouds bringing heavy rains Spring can bring heavy rain. Contact SERVPRO of East Mecklenburg/Matthews if you encounter any water damage from excess rain.

What would you say if you had to guess what the most common natural disaster that hits the Mecklenburg County area is?

According to local government sources, the answer is flash flooding. That means you’re more likely to deal with flash flooding damage than from severe thunderstorms or tornadoes.

The spring and summer bring storms, thunderstorms, and heavy rains to our community. That means these seasons also can bring flash flooding. We can’t do a lot to prevent a flash flood from hitting our area. But there’s plenty we can do to prepare for a flash flood.

How to Get Your Home and Family Ready

One of the best things you can do for your home and family is to take the right steps to prepare for a natural disaster.

Understand your risk. Knowing what your home’s risk for flooding is will help you stay safer and help you prepare. Know your home’s unique flood risks and how you can better fortify your home.

Have an emergency kit ready. This tip is great for anyone preparing for a disaster. It’s a good idea to keep an emergency kit stocked with medicines, first aid items, bottled water and packaged foods that stay fresh ready. You’ll also want batteries, a flashlight, important documents, and extra cords and chargers for your electronics.

Know what to do when a flood hits. Don’t drive through standing or moving water. Tune in to local radio and TV stations and listen to local authorities for updates about shelters and evacuation routes.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

What to Do After a House Fire Caused By a Lightning Strike | SERVPRO® of East Mecklenburg/Matthews

5/7/2021 (Permalink)

multiple lighting strikes coming out of dark stormy clouds Any damage to your home is heart-wrenching. If you experience any storm damage, contact SERVPRO of East Mecklenburg/Matthews.

On average, a fire department responds to a house fire in the United States every 93 seconds. The National Weather Service reports that lightning is responsible for starting about 4,400 house fires each year, resulting in an estimated $283 million in damages.

In the instance that a fire does happen to your home because of a thunderstorm, we wanted to share some tips of what to do in the aftermath.

File an Insurance Claim

First things first, contact your insurance company and file a claim. Just like any other unfortunate occurrence that would happen to your home, you need to take photos or videos to share with the insurance company. In a fire instance, this helps the adjusters decide whether to send a restoration vendor or an investigator.

Document Damage

House fires not only damage and demolish things, but the fire is followed by water to put the fire out, meaning that you could be dealing with losses due to both fire and water. You’ll have to make a list of the items that are damaged or completely gone. If you don’t have photographs, look for receipts to prove you actually owned these items.

Secure Your Property

Just because the fire is out, doesn’t mean that it’s safe to stay in your home. If you’re not able to stay in your home, you will need to board up, lock and move things so that nothing more gets vandalized, stolen or destroyed.

Keep Track

If you’re forced to leave your home, you are likely to incur some substantial expenses. Make sure you keep up with everything you are having to purchase. These can range from expenses like accommodations to clothing and food. Get a folder or a binder and keep everything in there so it’s easy to keep up with.

Fire damage caused by a lightning strike will require professional cleanup. We have highly trained fire and water restoration specialists, and we are available 247. After everything you have been through, let us do the work for you.

Business Owners Have a Reliable Cleaning Resource | SERVPRO® of East Mecklenburg/Matthews

4/20/2021 (Permalink)

a crew of SERVPRO employees in PPE gear walking inside commercial building If you need cleaning assistance at your business, we’re here. Contact SERVPRO of East Mecklenburg/Matthews to learn more.

When you own a business, you definitely perform a juggling act.

Business owners often find themselves performing multiple roles throughout the day. One day, you may be doing inventory or taking orders. On another, you might be interviewing potential new employees or working on budgets.

Regardless, it’s enough to keep you busy. And you likely don’t need extra to-dos.

That’s where a trusted commercial cleaning resource can make a difference. Especially during a pandemic, it’s good to know that the spaces you trust are ready and prepared for you to use safely.

There are lots of good reasons to hire a commercial cleaning service. They include feeling confident that it’s thorough and keeping your work environment healthy. Additionally, in some cases, it may release you from some liabilities.

Plus, it can save you valuable time that can be used to grow your business. You can take the time you would’ve spent cleaning or supervising a cleaning staff and put it to better use elsewhere.

Regardless of why you want to choose a commercial cleaning service, it’s a good idea to go with a trusted community resource.

Your local SERVPRO team is ready to help you. Our technicians are prepared to do a thorough deep-cleaning of your office space. When you work with us, you’ll know the certified team is ready to help and support you.

We also have advanced disinfecting technology, like our electrostatic sprayer. This device allows us to clean your business efficiently, without touching surfaces, and to deliver a high level of disinfectant.

So call us if you need commercial cleaning. Our team is ready to talk with you about your needs and can help you with an individualized plan. We’re here to be a resource for you!

If you need cleaning help, we’re here. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our services and how we can help you with an individualized plan and leading technology.

Building a Solid Evacuation Plan for Your Mint Hill Business l SERVPRO® of East Mecklenburg/Matthews

2/18/2021 (Permalink)

man wearing a white  dress shirt and blue tie behind emergency plan clear illustration Here are some helpful tips we’ve put together to help you build a solid emergency plan. Contact SERVPRO of East Mecklenburg/Matthews to learn more.

Every business needs an evacuation plan in case of a fire or another disaster. In many cases, OSHA requires it and even publishes their own standards to check your emergency plans against.

Plus, it’s a good way to ensure both your employees and your customers are safe if something unexpected happens. (And, considering everything that happened in 2020 with the COVID-19 pandemic, planning for the unexpected now certainly seems wise.)

We’ve put together some tips to help you build a solid evacuation and emergency plan if your business should need it. We’ve worked in the disaster restoration and recovery business for years, so our team understands how these processes can work.

Things to Consider

We use the term “emergency” or “evacuation” plan, but it should be more than one plan in reality. Here’s why:

Some disasters require you to shelter in place. In the event of a fire, of course, you’ll want to have the routes out of the building posted and employees trained to help with the process. But in other cases, sheltering in place is the right call. That usually is the best option if a severe storm or tornado has been spotted in the area. So, you’ll want to have a plan in mind that covers all types of disaster scenarios.

Your employees’ roles can change. You’ll want to talk with your employees about head counts, evacuation routes and their role in leading people out. You may also want to establish a set meeting place to ensure that everyone you know is in the building has gotten out. Or if they haven’t, how many people first responders should be looking for inside the building.

Some special equipment may be required. Depending on your business and the type of disaster you’re dealing with, respirators and other equipment may be required.

If your business is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Matthews Business Owners and Their Customers Can Count On Us to Use the Latest Technology l SERVPRO® of East Mecklenburg/Matthews

2/18/2021 (Permalink)

a group of SERVPRO workers in PPE gear walking inside commercial factory Your local SERVPRO team proudly offers complete cleaning service. Contact SERVPRO of East Mecklenburg/Matthews and take advantage of our new cleaning

Businesses in the Matthews area and across the country are looking for new ways to ensure their locations are safe during these unprecedented times.

Your local SERVPRO team proudly offers a service that the Environmental Protection Agency has found effective for use against COVID-19 and other viruses.

Our commercial cleaning clients can take advantage of our new electrostatic sprayer. This powerful technology offers a new way to disinfect surfaces.

How the Electrostatic Sprayer Works

Our spraying system charges disinfectants with a positive charge, giving them the ability to cover anything in a 360-degree radius. The charged particles have a wrapping effect, allowing them to coat everything in a close radius in the disinfectant.

The model we use is a cordless backpack sprayer. It’s designed to allow our highly trained technicians to use a minimal amount of product with maximum effectiveness for their treating surfaces.

Because it’s a sprayer system, the technicians can do all of this without touching a surface, making the entire cleaning process safer for everyone involved.

Bringing Technology to You

This leading-edge sprayer system is just one of the options we have for local businesses requiring commercial cleaning services. We are always seeking new ways to better serve and assist other business owners in our area.

Because we’re a locally owned business, we are members of the community. We’re here to contribute and help other local business owners succeed, even during these unprecedented times.

If you want to learn more about how our electrostatic sprayer can help your business, we’re here to answer them for you. We can also talk with you more about our commercial cleaning options and other services. Contact us at any time to learn more about how we can help your business or family.

We're Here to Help Matthews Homeowners With Kitchen Fire Restoration l SERVPRO® of East Mecklenburg/Matthews

2/18/2021 (Permalink)

large flames engulfing brick home and car in driveway If you have fire damage in your home due to a heating malfunction or other issue, count on SERVPRO of East Mecklenburg/Matthews to help.

Kitchen fires are a common problem for homeowners—especially around the holiday season. Home chefs spend more time cooking up dishes and preparing for parties. Those larger meals can include elaborate dishes that require roasting, broiling or baking.

So it’s essential this time of year (and all year round) to think about the primary ways you can make your kitchen a safer place. Many of them are simple. Experts recommend being at home, near the kitchen while you’re using the oven and remaining close to the stove when you’re using it. Also, avoid wearing long, loose layers while you’re simmering dishes.

Timers can be helpful, too. They can help you remember to check on what you’re cooking.

Even careful chefs sometimes deal with kitchen fires and the damage they can cause. If it happens in your home, there’s a team of local experts in your community who can ensure your home is restored to its original shape.

Count on Our Team

Matthews homeowners know they can trust us when they need help with fire damage remediation. Here’s why.

We Prioritize Restoration

Our team helps families recover from fire damage in a way that’s both logical and economical. By working with you to meet your needs, we can help you find ways to save money on repairs.

We Work Outside Business Hours

Getting started early on restoration efforts can make a difference. That’s why our team is here to help you when you need our services. All you have to do is call us, and someone will be there to help.

We Understand All Aspects of Restoration

House fires can do more than simply destroy property and belongings. When a fire occurs, soot and smoke can linger, causing damage of their own. In addition, water used to fight the fire can lead to water damage and even mold. You need a company that can handle all the different types of potential damage.

We’re Local…and National

Because we’re a SERVPRO location, we have access to a full set of resources, training and best practices from a reputable, national company. But we combine that access with the unique knowledge gained by being actual members of our community.

If you have fire damage in your home due to a kitchen fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time to learn more about our restoration services.

Can I Claim Water Damage on My Homeowners Insurance? | SERVPRO® of East Mecklenburg/Matthews

2/18/2021 (Permalink)

a person with a pen preparing to write on home insurance papers laying on desk If there has been any heavy rain or flooding in our area, contact us right away. SERVPRO of East Mecklenburg/Matthews are your water restoration exper

For many homeowners, sustaining water damage is a confusing and convoluted process, and dealing with the aftermath can feel like quite a chore. While there is no discounting this, being aware of your options in regard to water damage and understanding how to begin to rebuild can go a long way in mitigating the overall damage.

Experiencing water damage can be quite costly, so if you are able to claim it on your insurance, it can make the recovery process much easier.

Planning for a hypothetical sounds like a difficult process, but having a plan is the only sure way to make your restoration process easier. Because one out of every 50 homes will sustain water damage in a given year, it is best to know what to do in case it happens to you—including what scenarios might be eligible for an insurance claim to recoup some of the damages that occur.

When Will Water Damage Be Covered by Insurance?

In some scenarios, water damage will be eligible to be claimed on your insurance policy, while in others, it will not. The types of water damage that are typically covered by homeowners insurance are:

  • Water damage that is sudden and internal
  • Water damage from rain or snow
  • Burst or leaking pipes, including faulty plumbing
  • Appliance overflow
  • Leaking of the roof
  • Mold damage that is a result of water damage

What Types of Water Damage Are Not Covered by Standard Insurance?

While the above types of damage are typically covered, there are many more possible scenarios that are not. Some of the situations that will typically not be included by standard insurance include:

  • Weather-related flooding
  • Sewage or water pipe backups
  • Water damage issues related to negligence

Fortunately, if flooding is a concern in your area, you can purchase additional flood insurance for your home to ensure you are covered if a flood does occur.

Additionally, this list involves typical coverages, but your own insurance coverage may vary, so it is wise to check with your provider if you are concerned with your coverage.

If you experience water damage, we are here to help from start to finish—including working with your insurance company if applicable. You can contact us at any hour to start the restoration process.

Should I Be Concerned With Severe Weather? | SERVPRO® of East Mecklenburg/Matthews

2/18/2021 (Permalink)

dark storm clouds forming behind row of white and brick homes If your home is damaged due to a storm, SERVPRO of East Mecklenburg/Matthews is here to help. We will get the job done right, contact us today.

There are plenty of things to be concerned with on a daily basis, and for many people, planning for severe weather ends up pushed to the sidelines. Though severe weather can feel like a more abstract concern than a literal one, it is still extremely dangerous.

Responsible for many injuries and fatalities each year, severe weather can cause serious issues—especially for those who have not taken the time to prepare.

Why Should I Be Concerned With Severe Weather?

Severe weather is certainly unpredictable, but it is also unavoidable. Chances are, you will be impacted by a thunderstorm, high winds or heavy rains at some point, and not acting with safety in mind can put you or your family in harm’s way.

Severe weather can cause many issues ranging from lightning strikes to wind damage to bodily harm, in addition to the significant threat that flash floods can cause. Though we may never be able to know exactly when and where severe weather will strike, preparing for it is the best thing we can do.

How Can I Be Safer in the Event of Severe Weather?

Get a reliable weather update system. If severe weather is possible, local officials will issue watches and warnings accordingly, and being able to tune into these alerts can potentially save a life. Instead of relying on a cell phone, get a battery or hand-powered weather radio so you can tune in even if cell reception becomes spotty due to storms.

Pack a household emergency kit. Having an emergency kit in the home is a must, as storms can knock out power and floods can knock out utility services. Your kit should have everything your family might need for a few days, including light sources, food, water and first-aid supplies.

Create an evacuation plan. In most instances, you will want to stay put in the event of severe weather—but if you are in the path of a flash flood, you will want to move to higher ground. Make sure you have an evacuation plan in case this happens, and practice it as a family beforehand so you can execute it smoothly if you are in danger.

If your home is damaged due to a storm or severe weather, we are here to help. You can contact us at any hour to learn more about our restoration services or to report damage to your own home. Call us today.