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Is Restoration the Best Route for My Home After Damages? | SERVPRO® of East Mecklenburg/Matthews

10/19/2020 (Permalink)

two workers with PPE clothing on outside of SEREVPRO trucks prepping for job Have you sustained property damage and not sure what do to next? SERVPRO of East Mecklenburg/Matthews are available 24/7 and ready to assist you.

If you have discovered that you have damage to your home, whether it be due to fire, water or some other incident, you are likely trying to figure out what comes next. Many types of damage will be covered by your insurance company, but claims for things like water damage can get pricy quickly. Fortunately, working with a qualified restoration company is a fantastic way to save.

Choosing restoration for your home is a cost-saving measure because it prevents you from having to liquidate all of your items and go through the expensive replacement process. It is also a great way to keep the items you love, the items that could not be replaced and the items that make your house feel like a home. Read on to learn a little bit more about how we handle the restoration.

How We Handle Household Restoration After Damage

We can handle all the rebuilding. While many types of damage can be hidden, there are also quite a few cosmetic situations to take into account. Small things, such as the paint on the walls or the finish on the floors, do not feel small if they are not properly restored after damage occurs. We handle all the aspects of rebuilding and putting these cosmetic touches on, so your home is recognizable when you walk through the door.

We can work with your insurance. We can handle all the back-and-forth of the insurance claim so you do not have to. Not only does restoration keep the cost low, but we can also reduce the hassle you endure by handling this difficult process on your behalf.

We can save the things you love. Simply replacing items fails to account for all the memories, sentiment and emotions that the objects in your home hold. The loss after damages can be emotionally devastating, but by saving sentimental objects when possible, we can help your family heal.

If you have damage, it is best to call us as soon as you are able to so we can respond quickly. Get in touch 247 to start the process and get a restoration team dispatched to you quickly.

Ways That Business Owners Can Better Prepare for Disasters | SERVPRO® of East Mecklenburg/Matthews

10/19/2020 (Permalink)

insurance claim document and reading glasses sitting on blue desk SERVPRO of East Mecklenburg/Matthews is your go-to in case a disaster occurs. Get in touch with us to learn more.

For business owners, disasters are more than just an inconvenience—they can interrupt your livelihood and even ruin your chances of continuing operations if they cause damage to your business. While planning for something this dramatic is difficult, it is a must to ensure that you have a good chance of being able to reopen after a disaster occurs.

The key to being able to reopen is to streamline the recovery process, which can be done by planning ahead as much as possible. There are many resources to help you do this, from local government to the Small Business Administration, and it is wise to make use of all the resources that you can.

Preparing for Disasters When You Own a Business

Communicate with your employees. Keeping everyone safe is so important as a business owner, so be sure to have a plan in place for emergencies that is communicated to employees. Things like evacuations, emergency supplies and communication plans are all necessary to think through to make sure you can keep everyone safer and reduce panic in the moment you find out a disaster is imminent.

Check your insurance coverage and upgrade if necessary. You can get insurance to cover nearly anything, but if you just have basic commercial coverage, you may be surprised at what is not covered by your insurance provider. Checking in advance is a good way to ensure you do not run into this unfortunate scenario—things like flooding, income interruption and damage to company vehicles will often need to be covered with additional policies.

Consider who you will use for restoration. Once you start the insurance process, having the damage to your business handled as quickly as possible is key. Damages left unattended can cause even more issues, so be sure you are confident in the company you are choosing to call. Try to find a company that is available 24 hours a day, so you can be certain that they will be there no matter when a disaster occurs.

We are here to be your go-to in case a disaster occurs, so get in touch with us to learn more about how we can help your business with commercial restoration. We are here 247 to take your call—contact us today.

What’s the Big Deal With Water Damage? | SERVPRO® of East Mecklenburg/Matthews

10/2/2020 (Permalink)

a white wall and ceiling showing signs of serious water damage Contact SERVPRO of East Mecklenburg/Matthew, if you suspect any water damage. We are your local water restoration company and ready to help.

It is probably no surprise that we are passionate about educating people about the dangers of water damage, but what does come as a surprise is how many people are unaware of the true damage it presents.

While a leaky roof or soggy basement may seem like routine home issues, damage caused by moisture is often far more serious than it gets credit for.

Between structural issues, the cost of restoration and the health hazards it can cause, water damage is not something to take lightly. When you discover water damage, treating it quickly is the best way to ensure these issues do not get out of hand and begin to compound.

The Dangerous Elements of Water Damage

The structural damage it can cause. First and foremost, the structural damage caused by moisture is an extremely serious thing. Not only can it cause damages that are cosmetic in nature, but water can also seep into your floor joists, impact the studs in your wall and undermine the entire structural integrity of your home if it is allowed to fester.

The costs it can present. While fortunately, many types of water damage are covered by insurance, the cost of restoring severe water damage is not always cheap. While you can (and should) claim it with your homeowners policy, this can cause your premium to go up and cost you money for years to come. The faster you pursue restoration, the less severe the water damage will be, which will generally lower your costs significantly.

The hazards it can lead to. While water damage can cause its own host of problems, it can also introduce a prime environment for mold and mildew to grow in the impacted areas. Mold and mildew thrive on moisture, so untreated water damage creates an ideal scenario for them to take hold and begin multiplying. This can lead to serious health effects for your family, even working its way into your central heat and air and spreading throughout the entire home.

If you have water damage in your household, you can depend on us to take care of it. Contact us today to learn more about our restoration process and how we can help restore your home after water damage.

The Importance of a House Fire Evacuation Plan for Your Family | SERVPRO® of East Mecklenburg/Matthews

10/2/2020 (Permalink)

white fire alarm being filled with smoke from fire SERVPRO of East Mecklenburg/Matthew are the experts when it comes to fire restoration. Contact us at any hour to start the process.

We can all say that we would like to never have to experience the traumatic event that is a house fire. Not only can they damage your property due to how quickly they can tear through a home, but they can also put your family in harm’s way and cause injuries and fatalities.

You can help to mitigate the damage a house fire causes to your family by making sure you have a solid house fire evacuation plan in place that everyone in the household is educated on. Simply being able to get out of the house and to safety can dramatically cut down on the fire-related injuries your family may endure. Here are some tips as you plan:

Planning Your House Fire Evacuation as a Family

Make sure every room has two exits. First and foremost, making sure your family members do have a way to get out of the house if a fire starts is key. Every room should be equipped with at least two exits so that no matter where a fire starts, someone will be able to get out. If you have rooms upstairs, consider purchasing an emergency ladder for each one and storing it in the closet just in case.

Get out in under two minutes. To avoid the dangers of smoke inhalation, it should take two minutes or less to execute your fire evacuation plan. This is why it is important to rehearse the drill regularly—in a real fire, there will be no time to hesitate, so making sure everyone knows what to do is vital.

Install smoke alarms. As soon as your smoke alarms sound, that is when your fire evacuation plan should kick into gear. Make sure you have an adequate number of smoke alarms in your home and that you are testing them on a monthly basis to ensure they are still operational. Your manufacturer will have instructions based on how often they should be replaced, but generally every 10 years is what is recommended.

If your home is damaged in a house fire, our restoration technicians are always here to help. You can get in touch 247 to learn more or report your damages, and we will always respond quickly.

Doing a Post-Storm Damage Check for Your Home | SERVPRO® of East Mecklenburg/Matthews

10/2/2020 (Permalink)

black roof shingles showing storm damage If you have damage to your roof or somewhere else in your home, SERVPRO of East Mecklenburg/Matthew is here to help.

Storm damage can be extremely unpredictable. Even if a storm did not feel severe or frightening, damage to your home is still a very real possibility after every severe weather incident. With high winds, hail and heavy rains, there are many ways that storm damage can occur all around your home.

In every case, catching this damage early on is your best bet for having it remedied without too much hassle or headache. Left unnoticed, damages can quickly compound and give rise to secondary issues, so catching it early is key. Fortunately, by doing a post-storm damage inspection after every storm, you will be far more likely to catch these problems quickly so you can give us a call.

2 Things to Check on Your Home After a Storm

Check for Any Pooled Water Around the Foundation

Moisture is the No. 1 enemy of the longevity of any home, but just because you do not have any visible leaks does not mean you are in the clear. As soon as possible after a storm subsides, check around your foundation for any spots of pooling water.

This may indicate that you do not have adequate drainage around your home, and over time, this can lead to moisture seeping into the foundation and causing issues. If you do not have damage yet, installing more drainage pathways can often remedy the issue quickly.

Do a Visual Examination of Your Roof

Of course, it would not be practical (or safe) to climb on your roof after every storm, but doing a from-the-ground inspection can give you a good idea of if you need to call in a professional—you can even use binoculars to get a better look.

Missing shingles or areas where they appear loose are a clear sign that you should get an expert’s opinion and potentially have the roof patched. The roof is your first line of defense against any type of moisture getting into your home, and can quickly lead to serious leaks or other issues if not addressed.

If your home has damages due to a storm, you can depend on us to take care of it. Our trained restoration technicians are here 247 to help you out. Get in touch today so we can come take a look.

Tips for Backyard Fire Pit Safety | SERVPRO® of East Mecklenburg/Matthews

10/2/2020 (Permalink)

burning logs inside round gray  fire pit SERVPRO of East Mecklenburg/Matthew is the fire restoration expert. To learn more give us a call or contact us online.

Having a fire pit in your yard is a fantastic asset and a great way to make the most of your outdoor space in the evenings. While they are quite enjoyable, as with anything with an open flame, fire pits do introduce a hazard to the backyard space.

The good news is that there are simple precautions that you can take to make good use of your fire pit while still prioritizing safety. Many of the things that cause fires to get out of hand are entirely preventable, so knowing the right safety tips is key.

Safety Tips for Your Backyard Fire Pit

Make sure it is not too windy. The main danger with a backyard fire pit is that the fire will grow and spread to other, non-contained parts of the yard. One way to prevent this is by making sure you do not have a fire on extra windy days. The wind can whip flames and move them to anything else that is flammable in your yard, which can quickly get out of hand.

Keep a fire extinguisher nearby. Having a fire extinguisher that is properly classified is advised every time you have an open flame present, and a backyard fire pit is no exception. Make sure you can extinguish the fire quickly if it grows out of control to avoid having a disaster on your hands.

Keep a safe distance. While absorbing the warmth of a fire is great on chilly nights, be sure you have a setup that allows you to do so from a safe distance. Chairs, clothing and hair are all quite flammable, so avoid allowing anyone to inch too close to the flames.

Heed no-burn warnings. Depending on weather conditions, rainfall levels and other factors, it is common for areas to issue no-burn warnings when it is particularly dangerous to have a fire, and it is a must to heed these. Not only can it be quite dangerous to burn on these restricted days, but it may also subject you to fines and fees from the city or county.

If your home is damaged due to a fire, we are here to help. You can get in touch with us at any hour to report your damage and receive a rapid response. Contact us to learn more.

What to Do if a Thunderstorm Catches You Outside | SERVPRO® of East Mecklenburg/Matthews

10/2/2020 (Permalink)

large lighting strike during a storm at night If your home is damaged by a storm, SERVPRO of East Mecklenburg/Matthews is available 24/7. We specialize in complete restoration services.

Thunderstorms can be frightening no matter where they occur, but if one catches you while you are outside and away from shelter, it can be absolutely terrifying to endure. While checking weather alerts is always a wise thing to do before heading out, storms tend to pop up suddenly this time of year as they thrive off of the heat and humidity of long summer days.

While being in a building during a thunderstorm is the safest option (with being in your vehicle a close second), if you are away from buildings and cars when a storm strikes, knowing what to do next is key.

How to Seek Shelter From a Storm if You Are Outdoors

Get to low ground. Lightning tends to take the most direct route to get to the ground, which is why it commonly strikes the tallest object in the vicinity. While this is not an absolute, the chances of being struck are certainly reduced if you are situated on low ground. Avoid hills or wide-open spaces, and try to crouch in a less exposed area if possible.

Avoid being near tall objects. Being extremely close to an object that is struck by lightning is almost as dangerous as being struck yourself, so avoid tall objects when possible. Trees, light poles, flagpoles and even fences are all more likely to attract lightning, so avoid them if possible to not be a target yourself.

Get away from water. Water is an excellent conductor of electricity, so if lightning strikes a body of water, everyone nearby is in danger. If you are swimming, get out of the water as soon as the first clap of thunder sounds, as that is a sign that lightning is nearby. If you are on a boat and can’t get to shore before the storm begins, put down your anchor and crouch down in the boat, or go into the cabin if your boat has one on board. Avoid touching any metallic surfaces in the boat, as well.

If your home or business is damaged by a storm, you can count on us to help. We are here 247 so you can report your damage and get a rapid response. Contact us today to learn more.

We Are Here To Help With Your Water Damage

4/27/2020 (Permalink)

At SERVPRO of East Mecklenburg / Matthews, we pride ourselves in our service and techniques on properly making every situation to the standard “Like it never even happened.” But what exactly is it that we do to take care of different situations? Water damages can happen in different places in the house but the two most common are on the walls and on the floor. Say your home has this issue and you call SERVPRO of East Mecklenburg / Matthews to take care of it. We would come in and identify where exactly all moisture is so we don’t come in and start taking apart your whole house but the exact areas. What we would do then is take out the drywall and insulation and then take up the carpet in damaged areas of the floor. If there is any standing water we would use a special vacuum to absorb it. Then to help the drying process we would place fans and dehumidifiers to take out all moisture in the walls and floor. Once that is completed we take out all equipment and replace each area of insulation, dry, and carpet. SERVPRO of East Mecklenburg / Matthews never leaves a job without cleaning behind ourselves. We don’t want to leave our mark in the house but with you and make your home “Like it never even happened.”

Fire Damage In Your Matthews Home

4/8/2020 (Permalink)

Experiencing a fire-damaged home in Matthews can be quite traumatic. Once you come to terms with the loss of valuable possessions, you also need to think about cleaning up and restoring your house. Once you know everyone is out of harm's way, and the fire has been extinguished, you can begin thinking about the steps needed to get your life and your home back to normal.

Do Not Enter a Home Damaged by Fire

Although you may be tempted to go back into the house to access the damage, you need to wait until a professional gives the ok. The structure could be damaged, and there could be dangerous chemicals in the air that can cause respiratory problems. The electrical systems in the home can also be affected and could cause electrocution. A professional needs to check out the home and make sure it is safe.

Contact an Insurance Agent

Your homeowner’s insurance agent will assess the damage and determine what type of coverage should be included in your claim. An adjuster will come out to the home and provide an estimate of the damage and can recommend a fire restoration company. SERVPRO of East Mecklenburg/Matthews can come in to clean and repair damage and restore your home as quickly as possible.

Call a Fire Restoration Company

It makes sense that your house is cleaned, dried, and restored correctly by professionals from a fire damage restoration company. These technicians are trained to identify problem areas and determine what can be saved, what can be cleaned, and what should be disposed of.  An experienced company will inspect your home and determine if mold is an issue, and if so, begin working to remove it from the home. SERVPRO will use high-velocity fans to move air and dry out the areas and will remove the debris to prevent further damage. 

Although dealing with a fire can be emotionally draining, working with a fire damage restoration company can make the process easier. Getting your home promptly back to normal will allow everyone in the family to move on with their lives.

SERVPRO of East Mecklenburg / Matthews is locally owned and operated so we are part of the Matthews community too. When you have a fire, flooding or water emergency, we’re already nearby and ready to help.

As fire and water damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.  Please call 704.874.8001

Storm Damage?

4/2/2020 (Permalink)

We always want to stay prepared and so to do that here is a list of facts and weather history to have us well suited for any upcoming weather.

  • North Carolina averages 26 tornadoes, 3 tornado fatalities, and 39 tornado injuries each year.
  • April is the peak month for tornadoes in the state. A secondary peak occurs in November.
  • Tornadoes occur more frequently in the afternoon and early evening but can develop any time of day or night. The deadliest time for tornadoes can be at night since it is more difficult to be alerted of warnings that are issued.
  • Severe storms don't have to produce tornadoes to be deadly. Straight-line wind gusts from severe storms can cause extensive damage similar to that of a tornado.
  • In the last 5 years, 16 people have been killed and another 70 injured by straight-line winds from severe thunderstorms in North Carolina.
  • A storm is classified as severe if it produces damaging winds or hail one inch in diameter or larger.
  • In the last 5 years, baseball-sized has been reported 8 times in North Carolina. Golf ball size hail has been reported 200 times.

Make sure you have great shelter, which should be sturdy, small, and windowless at the lowest point of the building. A basement is a great example. If you don’t have a basement, a bathroom or hallway and even a closet will do just fine as well.

Stay informed and stay protected.

If your home or business suffers any damage from a storm, don’t hesitate to give us a call.

SERVPRO of East Mecklenburg / Matthews 704.847.8001