Recent Water Damage Posts

You Can Do More Than You Think to Protect Your East Mecklenburg/Matthews Home from Water Damage | SERVPRO® of East Mecklenburg/Matthews

6/7/2021 (Permalink)

Blue water droplets If you need help dealing with any damage caused by water, contact SERVPRO® of East Macklenburg and Matthews today.

Here’s a fact you might not know: One out of every 50 American homeowners will have to file a water damage claim next year.

That means if you need water damage help, you won’t be alone. Given the numbers, someone in your circle of friends, family members and coworkers will likely have to file a claim, too.

But have you thought about the things that can cause water damage? Storms, flash flooding and major appliance malfunctions are usually at the top of that list. But other things can cause water damage—namely heavy rains.

You can take basic precautions to lower your water damage risk. Thoughtful planning can actually go a long way toward protecting your home. Plus, most of the things you can do to protect your home are simple.

Cut Your Risk for Rain Damage

We see many water-damaged homes, so our team has in-depth knowledge of some of the ways water can damage a home. That means we can offer tips that can help you avoid it, too.

Here are some things experts recommend:

Understand the way your yard drains. Knowing how your yard drains around your home is key to protecting your home. If the water in your yard drains toward your home, then it’s time to chat with a landscaping expert. They can help you find ways to protect your yard.

Use native plants. The flowers and shrubs you choose can do more for your home than add to the curb appeal. Landscaping can help protect your home from water damage, especially if you choose native plants. Talk to a local expert about native plants or visit a native plant sale.

Explore sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Indicators of Water Damage in Your Basement | SERVPRO® of East Mecklenburg/Matthews

5/28/2021 (Permalink)

grey basement with water damage SERVPRO® of East Mecklenburg and Matthews is a full restoration company. Our experts are on call and ready to help you determine the best course of ac

A basement is a versatile, utilitarian space for many homes. You can get creative and finish it up for extra living space or a mother-in-law apartment, you can turn it into a man cave or a she-shed or you can use it to store those old trophies from high school you just can’t bear to get rid of.

However basements come with a built-in risk, namely the risk of water damage. This is due to the fact that they are built into the ground and thus surrounded by moisture at all times. Even the healthiest home is prone to intake some of that moisture at some point.

While it’s not a guarantee that you’ll come up against this problem, it’s certainly more likely than not, and you should know what to look for regarding basement water damage. Below, we will look at some of the signs that water damage is present in your basement—should you realize you need further action, we’re right here to assist anytime.

What to Look for to Assess Water Damage

Unpleasant, musky odors. The water that gets into the basement could very well be clean water, but give it a little time to marinate and seep into the carpet, and it will begin to give off the familiar eau de basement. Many people assume this is just how basements smell, but that’s not the case. This smell will only arise when mold and mildew are present in the environment, a sure indicator that your basement is damp. Even if you can’t see mold yet, your nose is trying to tell you to find where water is coming in.

Flaking paint on masonry or walls. Yes, the paint can may say that it’s waterproof, but what that really means is that it will hold off the signs of a water leak longer than regular paint, but it will eventually give way, revealing an even bigger, built-up problem. If you’ve got bubbles and cracks, you’ve got a water issue.

Foundational cracks. Water damage over time can cause a fault line to form in your foundation. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate that uneven pressure is being applied to your home’s structure, possibly due to a cracked foundation. Hairline cracks are no big worry, but if they become larger, they should be examined immediately.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Be Prepared for Flash Flood Risks | SERVPRO® of East Mecklenburg/Matthews

5/10/2021 (Permalink)

dark clouds bringing heavy rains Spring can bring heavy rain. Contact SERVPRO of East Mecklenburg/Matthews if you encounter any water damage from excess rain.

What would you say if you had to guess what the most common natural disaster that hits the Mecklenburg County area is?

According to local government sources, the answer is flash flooding. That means you’re more likely to deal with flash flooding damage than from severe thunderstorms or tornadoes.

The spring and summer bring storms, thunderstorms, and heavy rains to our community. That means these seasons also can bring flash flooding. We can’t do a lot to prevent a flash flood from hitting our area. But there’s plenty we can do to prepare for a flash flood.

How to Get Your Home and Family Ready

One of the best things you can do for your home and family is to take the right steps to prepare for a natural disaster.

Understand your risk. Knowing what your home’s risk for flooding is will help you stay safer and help you prepare. Know your home’s unique flood risks and how you can better fortify your home.

Have an emergency kit ready. This tip is great for anyone preparing for a disaster. It’s a good idea to keep an emergency kit stocked with medicines, first aid items, bottled water and packaged foods that stay fresh ready. You’ll also want batteries, a flashlight, important documents, and extra cords and chargers for your electronics.

Know what to do when a flood hits. Don’t drive through standing or moving water. Tune in to local radio and TV stations and listen to local authorities for updates about shelters and evacuation routes.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Can I Claim Water Damage on My Homeowners Insurance? | SERVPRO® of East Mecklenburg/Matthews

2/18/2021 (Permalink)

a person with a pen preparing to write on home insurance papers laying on desk If there has been any heavy rain or flooding in our area, contact us right away. SERVPRO of East Mecklenburg/Matthews are your water restoration exper

For many homeowners, sustaining water damage is a confusing and convoluted process, and dealing with the aftermath can feel like quite a chore. While there is no discounting this, being aware of your options in regard to water damage and understanding how to begin to rebuild can go a long way in mitigating the overall damage.

Experiencing water damage can be quite costly, so if you are able to claim it on your insurance, it can make the recovery process much easier.

Planning for a hypothetical sounds like a difficult process, but having a plan is the only sure way to make your restoration process easier. Because one out of every 50 homes will sustain water damage in a given year, it is best to know what to do in case it happens to you—including what scenarios might be eligible for an insurance claim to recoup some of the damages that occur.

When Will Water Damage Be Covered by Insurance?

In some scenarios, water damage will be eligible to be claimed on your insurance policy, while in others, it will not. The types of water damage that are typically covered by homeowners insurance are:

  • Water damage that is sudden and internal
  • Water damage from rain or snow
  • Burst or leaking pipes, including faulty plumbing
  • Appliance overflow
  • Leaking of the roof
  • Mold damage that is a result of water damage

What Types of Water Damage Are Not Covered by Standard Insurance?

While the above types of damage are typically covered, there are many more possible scenarios that are not. Some of the situations that will typically not be included by standard insurance include:

  • Weather-related flooding
  • Sewage or water pipe backups
  • Water damage issues related to negligence

Fortunately, if flooding is a concern in your area, you can purchase additional flood insurance for your home to ensure you are covered if a flood does occur.

Additionally, this list involves typical coverages, but your own insurance coverage may vary, so it is wise to check with your provider if you are concerned with your coverage.

If you experience water damage, we are here to help from start to finish—including working with your insurance company if applicable. You can contact us at any hour to start the restoration process.

Handling a Sewer Backup at Your Wilgrove Home | SERVPRO® of East Mecklenburg/Matthews

2/3/2021 (Permalink)

green sewer drain slightly opened sitting in bright green yard On average, about one out of 50 American homeowners every year file a water damage claim. If you have any water damage contact SERVPRO of East Meckle

No one likes to think about a sewer clog or backup affecting their family home. But that is one of the most common (and messy) problems homeowners deal with every year.

Claims for sewer backups are part of the millions of water damage claims that are filed every year. On average, about one out of 50 American homeowners every year file a water damage claim.

If you find yourself dealing with the signs of a sewer blockage, it’s important to act quickly so you can avoid a larger issue than you might have expected to handle.

Handling a Clogged Sewer Line at Home

Here’s what to do if you notice the signs of a sewer backup at home:

Know the signs that you’ll see first. Problems with your sinks and toilets, washing machine, tub, and shower can be the first things you notice when your home has a sewer blockage. If these home fixtures start acting abnormally, it’s time to take a closer look.

Don’t use anything that requires plumbing. Stop using your sinks, tub and washing machine immediately. It can make the problem worse by adding additional water. Instead, check your sewer cleanout or call a professional. Your property will be better off because you acted quickly.

Inspect your sewer cleanout. Do you know where your sewer cleanout is located? If not, you aren’t alone. Many homeowners don’t know where to find it—or where to look—until they need it. If you aren’t comfortable locating and checking the sewer cleanout yourself, then you can enlist help from a qualified plumbing professional to locate your cleanout and fix the issue.

Correct the issue. After your sewer blockage is repaired, you can begin to use your home’s plumbing systems normally again.

If you have water damage in your home due to a sewer backup, a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

What’s the Big Deal With Water Damage? | SERVPRO® of East Mecklenburg/Matthews

10/2/2020 (Permalink)

a white wall and ceiling showing signs of serious water damage Contact SERVPRO of East Mecklenburg/Matthew, if you suspect any water damage. We are your local water restoration company and ready to help.

It is probably no surprise that we are passionate about educating people about the dangers of water damage, but what does come as a surprise is how many people are unaware of the true damage it presents.

While a leaky roof or soggy basement may seem like routine home issues, damage caused by moisture is often far more serious than it gets credit for.

Between structural issues, the cost of restoration and the health hazards it can cause, water damage is not something to take lightly. When you discover water damage, treating it quickly is the best way to ensure these issues do not get out of hand and begin to compound.

The Dangerous Elements of Water Damage

The structural damage it can cause. First and foremost, the structural damage caused by moisture is an extremely serious thing. Not only can it cause damages that are cosmetic in nature, but water can also seep into your floor joists, impact the studs in your wall and undermine the entire structural integrity of your home if it is allowed to fester.

The costs it can present. While fortunately, many types of water damage are covered by insurance, the cost of restoring severe water damage is not always cheap. While you can (and should) claim it with your homeowners policy, this can cause your premium to go up and cost you money for years to come. The faster you pursue restoration, the less severe the water damage will be, which will generally lower your costs significantly.

The hazards it can lead to. While water damage can cause its own host of problems, it can also introduce a prime environment for mold and mildew to grow in the impacted areas. Mold and mildew thrive on moisture, so untreated water damage creates an ideal scenario for them to take hold and begin multiplying. This can lead to serious health effects for your family, even working its way into your central heat and air and spreading throughout the entire home.

If you have water damage in your household, you can depend on us to take care of it. Contact us today to learn more about our restoration process and how we can help restore your home after water damage.

We Are Here To Help With Your Water Damage

4/27/2020 (Permalink)

At SERVPRO of East Mecklenburg / Matthews, we pride ourselves in our service and techniques on properly making every situation to the standard “Like it never even happened.” But what exactly is it that we do to take care of different situations? Water damages can happen in different places in the house but the two most common are on the walls and on the floor. Say your home has this issue and you call SERVPRO of East Mecklenburg / Matthews to take care of it. We would come in and identify where exactly all moisture is so we don’t come in and start taking apart your whole house but the exact areas. What we would do then is take out the drywall and insulation and then take up the carpet in damaged areas of the floor. If there is any standing water we would use a special vacuum to absorb it. Then to help the drying process we would place fans and dehumidifiers to take out all moisture in the walls and floor. Once that is completed we take out all equipment and replace each area of insulation, dry, and carpet. SERVPRO of East Mecklenburg / Matthews never leaves a job without cleaning behind ourselves. We don’t want to leave our mark in the house but with you and make your home “Like it never even happened.”

Way To Prevent Water Damage

2/19/2020 (Permalink)

Here at SERVPRO of East Mecklenburg / Matthews, we are water damage specialists, and we compiled a small list on how to prevent water damage from happening often in your home: 

  1. Clean Gutters and Downspouts - Clean your gutters at least twice a year to avoid blockage. Standing water can cause damage to your gutters and roof. Don’t forget to clean downspouts to ensure water can flow through, and secure downspouts so that they point away from the home.
  2. Know your Water Main - Know the location of your water main and shut it off if you leave for an extended amount of time.
  3. Check Appliances Regularly - Check and maintain your appliances regularly for leaks according to the manufacturer’s directions.
  4. Investigate Leaks Right Away and Fix Promptly - If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
  5. Upgrade Washing Machine Hoses - Old, brittle or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours often throughout the year to avoid expensive damage.
  6. Check Your Water Pressure - If the water pressure to your home is too high, then your pipes and hoses may fail under the high pressure. Buy a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet to full force. The gauge will give you a reading of the home’s water pressure. Typical homes water systems are designed for a pressure of 40 – 70 psi. Anything above 70 psi will put your plumbing at risk.
  7. Monitor Your Water Bill - Sometimes, the only way you know that water is leaking is taking a closer look at your water bill. If your usage jumps significantly from one month to the next, then there is probably a leak somewhere in the home.

If you do unfortunately experience water damage, we are here to help. Call us at 704-847-8001.

Matthews Water Damage Advice and Information

2/5/2020 (Permalink)

How and Why SERVPRO Can Restore Your Matthews Water Damaged Home

If water damage in Matthews has left you with an unwanted mess, you should consider professional water restoration services to get your home back in order. Once more than a small puddle has accumulated on your floor, and more than a mop and bucket are required for cleaning up, call the professionals from SERVPRO of East Mecklenburg / Matthews. Their services will restore your property to its pre-water damage condition while preventing structural deterioration and mold growth. There are several essential steps that SERVPRO will take to get your property back in excellent condition. 

Water Extraction is the top priority. However, before this can be initiated, an assessment and inspection will be done to stop the source of the water (if applicable). The rapid water removal will lessen the on-going damage caused by the absorption of walls, ceilings, carpeting, upholstery, and fabrics; not to mention wooden structural materials. Naturally, the severity and volume of the standing water will dictate the correct course of action. No guesswork is involved since that careful inspection has set the tone for restoration. Our water damage restoration experts will arrive with multiple types of equipment. Truck-mounted water pumps, ride-able water vacuums, sump pumps, wet vacs, even squeegees are all at the ready. Sump pumps can quickly remove large volumes of water from critical areas like basements or lower level rooms

We will inventory each room that has sustained water damage. We have a proprietary software program developed by our SERVPRO Corporate Office called the CCIS. The Contents Claim Inventory Service report will list items and building materials as salvageable, non-salvageable or questionable. This detailed report will help with your insurance claim and save you money. We are willing to cooperate with you and your insurance adjuster in the water damage restoration process. We are considered either a preferred vendor or at the top of the list, of over 300 insurance and property management companies. We can help alleviate stress from the entire claims process.

Moisture Mapping is a process of determining moisture levels, in real numbers, throughout the affected areas of your property. This may include infra-red detection for temperature variations, moisture meters, and hygrometers to ensure all hidden pockets of water or moisture are uncovered and dried. We utilize large, powerful air movers to increase circulation, thereby increasing the evaporation rate of unwanted water and humidity. Dehumidifiers, chemical, and mechanical types are also installed for rapid and thorough drying. The final touches include fogging with specialized equipment to deodorize and to sanitize your home.

Choose SERVPRO Today

If your property in Matthews has water damage in need of restoration, then give a call to SERVPRO. Our industry experts are IICRC-certified, which means industry standards have been met for professional water damage restoration protocols. We enhance this training with corporate and franchise level reinforcements. With the use of e-training to maintain cutting-edge techniques and tools, we can offer you outstanding service. Our goal is to minimize the costs and inconvenience to you as we restore your home to preloss condition--"Like it never even happened."

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of East Mecklenburg / Matthews is close by and ready to respond--24/7--to your flood or water damage emergency in Matthews, Mint Hill, and Pineville. We are proud to be of service and are only a phone call away. (704) 847-8001.