Water Damage Repair and Restoration

From the student facilities at area universities to a home in one of our local communities, water damage is among one of the most devastating forces for your home or business. Even minor water loss incidents can spread too quickly for a homeowner or business owner to gain control of, and the spreading effects can be impossible to remove entirely. Our SERVPRO of East Mecklenburg / Matthews team can respond fast to emergencies and water loss incidents 24/7, leaving no customer to contend with the effects of water damage a moment longer than necessary.

We have a high volume of top-tier drying and extraction equipment at our facility to handle water loss incidents of any size or severity. We have over a combined century of experience in the water restoration field, bringing our expertise and hands-on training to every emergency to help restore damage and mitigate loss quickly and effectively.

Have Water or Flood Damage?
Call Us Today – (704) 847-8001

Locally Owned Company with National Resources

SERVPRO of East Mecklenburg / Matthews is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of East Mecklenburg / Matthews?

fast response to water damage

We’re Faster to Any Size Disaster

We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Using specialized equipment and products, our technicians extract standing water and dry your property quickly and efficiently. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration