Recent Commercial Posts

Recovering at Your Business After a Disaster Strikes | SERVPRO® of East Mecklenburg/Matthews

7/1/2021 (Permalink)

black glasses and pen sitting on top of white insurance policy If your business is hit by a disaster, Contact SERVPRO of East Mecklenburg/Matthews. We are here to guide you through the process.

Careful planning and strategizing is a key part of being a business owner, both for all of your everyday business decisions and when it comes to emergencies. Disasters devastate businesses every single year, leaving many business owners confused and unsure of how and if they will be able to reopen. Through careful planning, you can mitigate quite a bit of this uncertainty.

When you are considering how a disaster could impact your business, the first thing to be aware of is safety. Plan ahead to make sure you and your staff will be safe when a dangerous situation arises, and then consider how you will recover if there is damage to your building. Your restoration provider, your insurance company and your customers will all want to keep in touch, and you will have many resources available to you from organizations for financial assistance.

Ensuring Your Business Can Recover From a Disaster

Make contact with your insurance and restoration providers. No two commercial insurance policies are the same, so getting in touch with your insurance provider quickly after damage occurs is recommended. The process of filing a claim will vary, but once you get the details settled with your insurance company, you should reach out to your restoration provider as quickly as you are able so they can begin working on the damages.

Give customers updates on your status. Because of social media, it is easier than ever to keep in touch with your customers in real-time—and after a disaster, you absolutely should. Consider providing updates on your reopening timeline and any options customers have for supporting you while you work to recover (i.e. purchasing gift cards, making online orders, etc.).

Consider all your options for assistance. While a disaster is always a difficult thing to endure, business owners do have plenty of resources available for recovery through the Small Business Administration. Their disaster loan program is quite possibly the biggest help, as it is easy to qualify for, offers flexible repayment solutions and provides financial assistance for a variety of post-disaster expenses incurred.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

East Mecklenburg/Matthews Business Owners Can Count on Us During the Pandemic and Beyond | SERVPRO® of East Mecklenburg/Matthews

6/28/2021 (Permalink)

a crew of SERVPRO employees in PPE gear walking inside commercial building If you need cleaning assistance at your business, we’re here. Contact SERVPRO® of East Mecklenburg/Matthews to learn more.

Did you know that we’re a locally owned and operated business?

That means we’re members of the Montgomery community, too. Our team is here to help business owners when they need us. We’re invested in helping our community thrive.

We understand that it takes planning, research and hard work to get your business going. And there’s even more to be done as your business opens and starts to grow.

But not every situation or circumstance can be controlled. For example, the global COVID-19 pandemic has changed how most of us interact with clients, add value and meet our customers’ needs.

Many businesses have already opened their doors again, and others have found new ways to work remotely or offer products and services digitally. Regardless of how you and your employees have decided to move forward, there’s help out there for you.

Tips to Help You Keep Working During the Pandemic

The good news is that many people (not just your loyal customers) are invested in helping you succeed. You can find great tools including more information about business loans and tips, advice, and more from sources you can trust.

Taking all the precautions you can to see that your business is clean and safe is important, too. That’s where we can help you.

We can help you get your space “Certified: SERVPRO Cleaned.” What does that mean? We’ll explain it to you.

It starts when we consult with you. We’ll use what we learn to create an individualized plan for your business.

Next, our experts will clean your space. They’ll use a high-level system to ensure you’re ready for customers to come back. Our teams work with proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

Finally, we’ll certify your space. And you can open your business with confidence.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

What to Do After the Storm When Your Home Is Damaged | SERVPRO® of East Mecklenburg/Matthews

5/14/2021 (Permalink)

tornado forming in open cornfield The storm season is gearing up. SERVPRO of East Mecklenburg/Matthews are on call and ready to help you though any disaster.

It’s hard to think about your home being damaged by severe weather, but it happens to millions of Americans every year.

In places like Matthews, where strong spring and summer thunderstorms and tornadoes are always a risk, you need to know the first steps to take if your home suffers storm damage.

This type of damage isn’t always preventable, but there are things you can do afterward to make the recovery process easier for you and your family.

Our team members have years of experience dealing with storm damage and restoration, so we know the things homeowners can do to make the process easier.

Do This If Your Home Is Damaged During a Storm

Learn the steps you should take if your home is damaged by a storm now so that you can be prepared later if you ever need the information.

If you have natural gas, turn it off. This step is important because damaged natural gas lines and gas leaks are hazardous. You can potentially lessen the damage to your home, property and the surrounding areas by turning off your natural gas if your home is damaged.

If you can, open your windows and start running fans. This will help stop water damage from worsening during the cleanup process.

Use caution and follow emergency guidelines. Be sure you’re careful if you’re cleaning up the damage, and don’t enter areas the authorities have asked people to stay away from. Even if your home is damaged, you and your family must stay safe.

Document the damage. This is the type of information your insurance company will need to help you file a claim.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

How Our Cleaning Technology Makes a Difference for Your Business | SERVPRO® of East Mecklenburg/ Matthews

5/12/2021 (Permalink)

a SERVPRO employee in PPE gear spraying cleaner Our cleaning technology can help put business concerns at ease. If you need a deep cleaning contact SERVPRO of East Mecklenburg/Matthews.

Operating a business during a pandemic is a challenge. And it’s one that business owners here in Matthews are meeting with resilience.

Because we want to be a resource and support for business owners during this unprecedented time, we’ve pulled together tools and information you can use to keep your doors open.

Pandemic Resources You Can Use

The Mecklenburg County government has helpful resources for business owners and other residents to track the prevalence of COVID-19 in our county. You can find the latest information about Mecklenburg County here.

Business owners can also get information they can trust from the Small Business Administration. Their website includes information that can also help you deal with added pandemic stress. The SBA recommends setting realistic goals for the pandemic, among other things.

And of course, you want to know who to turn to if your in-person business needs a deep-cleaning after any type of exposure. Here in Matthews, you can call on SERVPRO for that help.

We have advanced technology that can be used to ensure your business is clean and ready for customers. Our technicians use an electrostatic sprayer.

How Our Electrostatic Sprayer Works

You may not have heard of an electrostatic sprayer or understand why having this powerful technology in our arsenal makes a difference. Let’s take a closer look at how it works.

Our sprayer charges the disinfectant we use with a positive charge. That allows the particles to make a 360-degree coating on objects. So we can use less product and still get a powerful result.

Additionally, our sprayer allows us to provide touchless disinfection services. That means you can rest assured nothing else is introduced into your business while we’re cleaning the space.

We’re here to help you at any time if your business needs powerful touchless disinfection services. We’re here early mornings, nights and weekends if you need us. Don’t wait to call.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Building a Solid Evacuation Plan for Your Mint Hill Business l SERVPRO® of East Mecklenburg/Matthews

2/18/2021 (Permalink)

man wearing a white  dress shirt and blue tie behind emergency plan clear illustration Here are some helpful tips we’ve put together to help you build a solid emergency plan. Contact SERVPRO of East Mecklenburg/Matthews to learn more.

Every business needs an evacuation plan in case of a fire or another disaster. In many cases, OSHA requires it and even publishes their own standards to check your emergency plans against.

Plus, it’s a good way to ensure both your employees and your customers are safe if something unexpected happens. (And, considering everything that happened in 2020 with the COVID-19 pandemic, planning for the unexpected now certainly seems wise.)

We’ve put together some tips to help you build a solid evacuation and emergency plan if your business should need it. We’ve worked in the disaster restoration and recovery business for years, so our team understands how these processes can work.

Things to Consider

We use the term “emergency” or “evacuation” plan, but it should be more than one plan in reality. Here’s why:

Some disasters require you to shelter in place. In the event of a fire, of course, you’ll want to have the routes out of the building posted and employees trained to help with the process. But in other cases, sheltering in place is the right call. That usually is the best option if a severe storm or tornado has been spotted in the area. So, you’ll want to have a plan in mind that covers all types of disaster scenarios.

Your employees’ roles can change. You’ll want to talk with your employees about head counts, evacuation routes and their role in leading people out. You may also want to establish a set meeting place to ensure that everyone you know is in the building has gotten out. Or if they haven’t, how many people first responders should be looking for inside the building.

Some special equipment may be required. Depending on your business and the type of disaster you’re dealing with, respirators and other equipment may be required.

If your business is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Ways That Business Owners Can Better Prepare for Disasters | SERVPRO® of East Mecklenburg/Matthews

10/19/2020 (Permalink)

insurance claim document and reading glasses sitting on blue desk SERVPRO of East Mecklenburg/Matthews is your go-to in case a disaster occurs. Get in touch with us to learn more.

For business owners, disasters are more than just an inconvenience—they can interrupt your livelihood and even ruin your chances of continuing operations if they cause damage to your business. While planning for something this dramatic is difficult, it is a must to ensure that you have a good chance of being able to reopen after a disaster occurs.

The key to being able to reopen is to streamline the recovery process, which can be done by planning ahead as much as possible. There are many resources to help you do this, from local government to the Small Business Administration, and it is wise to make use of all the resources that you can.

Preparing for Disasters When You Own a Business

Communicate with your employees. Keeping everyone safe is so important as a business owner, so be sure to have a plan in place for emergencies that is communicated to employees. Things like evacuations, emergency supplies and communication plans are all necessary to think through to make sure you can keep everyone safer and reduce panic in the moment you find out a disaster is imminent.

Check your insurance coverage and upgrade if necessary. You can get insurance to cover nearly anything, but if you just have basic commercial coverage, you may be surprised at what is not covered by your insurance provider. Checking in advance is a good way to ensure you do not run into this unfortunate scenario—things like flooding, income interruption and damage to company vehicles will often need to be covered with additional policies.

Consider who you will use for restoration. Once you start the insurance process, having the damage to your business handled as quickly as possible is key. Damages left unattended can cause even more issues, so be sure you are confident in the company you are choosing to call. Try to find a company that is available 24 hours a day, so you can be certain that they will be there no matter when a disaster occurs.

We are here to be your go-to in case a disaster occurs, so get in touch with us to learn more about how we can help your business with commercial restoration. We are here 247 to take your call—contact us today.

Faster to Any Size Disaster

3/9/2020 (Permalink)

SERVPRO of East Mecklenburg / Matthews is here to quickly help get your business back up and running after a disaster. When you need a quick response, call us! We understand there's no such thing as a small emergency when it can negatively impact occupant safety, revenue loss and business continuity. 

Timely mitigation is key to minimizing damage, business interruptions and recovery costs. You and those who depend on you will appreciate the rapid response, expertise and training that enables SERVPRO of East Mecklenburg / Matthews to help get your facility back into operation quickly. 

We are available 24 hours a day, seven days a week, 365 days a year. The sooner we arrive, the better chance we can reduce damage and save money. 

If your business in the Mecklenburg or Matthews area suffers a water or fire loss, call us at 704-847-8001.