Fire Damage Repair and Restoration

When your Matthews home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of East Mecklenburg / Matthews has the specialized fire and water damage equipment and expertise to help you through this tough time.

We’ll treat your family with empathy and respect and your property with care. If you suffer a fire damage event, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (704) 847-8001

Why Choose SERVPRO of East Mecklenburg / Matthews?

fast response to fire damage

We’re Faster to Any Size Disaster 

We’re dedicated to responding immediately when you need help with fire or water damage. A fast response lessens the damage, limits further damage, and reduces cost.

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highly trained fire damage restoration technicians

We’re Fire and Water Damage Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques, and we have the experience and specialized equipment to quickly restore your property.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

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fast fire damage cleanup

Our Restore vs. Replace Mentality

We focus on restoring versus replacing because restoring the affected areas of your property is substantially less costly than demolishing and replacing those areas. This “restore first” mentality also allows us to get your home or business back to pre-fire condition quicker and with less disruption.

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Locally Owned Company with National Resources

SERVPRO of East Mecklenburg / Matthews is locally owned and operated—so we are part of the Matthews community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large-scale disasters.

We are proud to serve our local communities:

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (704) 847-8001