Fire Damage Repair and Restoration
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire and smoke damage is especially destructive. In many instances your Matthews property will also suffer from water damage from firefighting efforts. We specialize in fire and water damage restoration; it’s the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition.
We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.
Have Questions? Call Us Today – (704) 847-8001
Why Choose SERVPRO of East Mecklenburg / Matthews?
We’re Faster to Any Size Disaster
When your Matthews home or business experiences fire or smoke damage, you need professional help quickly. SERVPRO of East Mecklenburg / Matthews is dedicated to responding immediately, which helps to prevent secondary damage and to reduce the cost of restoration.
We’re Fire and Water Damage Specialists
There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.
- Fire & Smoke Restoration Technician
- Odor Control Technician
- Upholstery & Fabric Cleaning Technician
- Water Damage Restoration Technician
Our Restore vs. Replace Mentality
Our “restore first” mentality helps to lower costs and get you back in your home or business sooner. This focus relies upon our specialized training and equipment to restore your property back to pre-fire condition.
Locally Owned Company with National Resources
SERVPRO of East Mecklenburg / Matthews is locally owned and operated and we are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We are proud to serve our local communities:
- Matthews, NC
- Providence, NC
- Mint Hill, NC
- Pineville, NC
- Wilgrove, NC
- Sardis Woods, NC
- Morning Star Acres, NC
Our Fire Damage Restoration Services
Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.
- Emergency Contact
- Inspection and Fire Damage Assessment
- Immediate Board-Up and Roof Tarp Service (if needed)
- Water Removal and Drying (if water damage is present)
- Removal of Smoke and Soot from All Surfaces
- Cleaning and Repair